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WinACO Quality Care Specialist

Welcome To
Winchester Hospital is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.
We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environmentfor all colleagues, where respect is foundational and performance is rewarded.
About the Job
Contributes to the Hospital?s mission by assisting the ACO/PHO clinicians and other providers in supporting patients in accessing needed services in a timely manner and by tracking patients and performing quality indicator audits against clinical guidelines and parameters. This position will ultimately have an impact on the effectiveness of patients? plans of care.
QUALIFICATIONS:
Education/Experience:
Required: Bachelor?s degree. Four (4) years of highly relevant experience may be considered in lieu of the degree.
Preferred:
+ Bachelor?s degree in health education or other health related field
Preferred:
+ At least one (1) year data analysis experience, preferably involving medical/health care data
+ At least one (1) year experience in a medical setting
+ Experience with Microsoft Office and an EMR system
Other Skills/Knowledge:
Required:
+ Excellent communication and customer service skills
+ Ability to communicate orally and in writing, with empathy
+ Excellent decision making skills
+ Competent with computer applications and able to pick up new applications quickly
+ Strong analytic proficiency and attention to detail
+ Advanced Excel skills
+ Ability to proofread documents, including numbers, and check for accuracy
+ For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.
Preferred: Proficient in e-linc, VMware (cubes), Athena and eClinical works
Shift
Monday - Friday 8:00 am - 4:30 pm
About Us
The Lahey Model of Care?right care, right time, right place?is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.
REQNUMBER: 152006-1A

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