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Account Director

Position/Title: Account Director
Reports to: VP, Client Services
Dept.: Client Services
About Fuseideas
Fuseideas is a full-service advertising agency that prides itself on providing high-level account management, strategy, creative and media. With reputable brands such as Philly Pretzel Factory, BOSE, Miami Tourism, Connecticut Lottery, Worcester State University, and Cayman Islands Tourism, we are constantly raising the bar for our clients and our industry.
We believe that "status quo" is just as boring as it sounds. And if our clients want innovative, high quality, responsible, data-driven results, well then, that's just what they're going to get. We're here to make our clients' project dreams come true. And to be frank, we're actually quite good at it.
We love people & fun!
Agency life isn't easy, and not everyone is cut out for it. But if you enjoy the fast pace and constant switching of gears, then you'll love what Fuseideas has to offer. From a full benefits package, work from home days, unlimited vacations and fun company-wide culture events, we have many things for many people.
The Position
Fuseideas is looking for an Account Director to manage client accounts within varying channels, including web/interactive, traditional media, print, branding, broadcast, and social marketing. The candidate we are looking for is able to efficiently and effectively manage the execution of client work and also manage the Project Manager's assigned to your accounts. The Account Director is responsible for ensuring that all creative work follows our established agency process as well as keeping client satisfaction top of mind.
In this role, you will manage your client's book of business, managing their goals and expectations, while helping guide the overall marketing strategy for your accounts. You will work with the agency teams to ensure all initiatives are delivered on schedule and on budget at a high level of quality.
Location Candidates living in the Greater Boston area are preferred as this position will primarily reside in our Winchester, MA office. However, other locations will be considered on a case by case basis.
Minimum qualifications to be successful in this role:
7 to 9 years of project/account management experience within an agency setting
Experience working on web and digital products
Familiarity with Workamajig and Basecamp
Experience working on Higher Education clients is preferred
Thorough understanding of creative development and production process for both traditional and interactive media-based programs
Experience estimating, tracking, and managing multi-phase project budgets.
Exceptional time management, attention to detail, proofreading and organizational skills
Assisting with the development of client presentations.
Able to resolves and/or escalates project issues in a timely fashion.
Must be proficient in overall Microsoft package, including Word, Excel, Project and Outlook
Superior communication skills verbal, written, presentation, phone and email
Able to think strategically, offering solutions that solve multiple levels of client needs
Must be outgoing and able to speak directly to clients
Strong attention to detail and able to manage projects in an organized manner
Travel as needed
You will be successful at Fuseideas if you:
Are innovative, a problem solver and extremely accountable to yourself, your team, the client and your work load.
Can collaborate with cross-functional teams
Have the ability to switch gears to suffice a changing project load
Thrive in a fast-paced environment
Possess strong written and verbal communication skills
Are able to think strategically, offering solutions to solve multiple client concerns
Display confidence and poise while collaborating with team members and clients
Like to have fun, a lot of fun.... and also work pretty hard!
Salary
All of Fuseideas salary ranges are commensurate upon experience.
Fuseideas is an equal opportunity employer and we greatly value diversity within our establishment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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